Privacy Policy — Boise Cascade Building Products

Last updated: January 1, 2025

Boise Cascade, L.L.C. ("Boise Cascade," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information we receive through this website.

1. Information We Collect

Information You Provide: When you submit an inquiry form, request product documentation, or contact us, we collect the information you provide — including your name, company name, email address, phone number, and project details.

Automatically Collected Information: When you visit the Site, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This information is collected using cookies and similar tracking technologies.

Communications: If you contact us by email, we may retain records of that correspondence.

2. How We Use Your Information

We use the information we collect to:

Respond to your product inquiries and technical questions
Send you product documentation, pricing, and quotations you have requested
Improve our website content and user experience
Send you relevant product updates and industry news (if you have opted in)
Comply with our legal obligations
Protect our legal rights and prevent fraud

We do not sell your personal information to third parties.

3. Information Sharing

We may share your information with:

Authorized distributors and sales representatives in your region, for the purpose of fulfilling your inquiry
Service providers who assist us in operating the website and communicating with you, subject to confidentiality obligations
Legal authorities when required by law or to protect our legal rights

4. Cookies and Tracking

We use essential cookies necessary for the website to function and analytics cookies to understand how visitors use the Site. You may disable cookies in your browser settings, but this may affect Site functionality. We do not use cookies to serve behavioral advertising on third-party platforms without your consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. Inquiry data is retained for a maximum of 5 years unless you request earlier deletion.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at the address below. We will respond within 30 days.

7. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

This Site is not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. The date of the most recent revision appears at the top of this page. We encourage you to review this Policy each time you visit the Site.

10. Contact Us

For questions about this Privacy Policy or to exercise your data rights:
Boise Cascade, L.L.C. — Privacy Officer
1111 W. Jefferson Street, Suite 300, Boise, ID 83702
[email protected]